Part-Time Member Services & Guest Experience Pro

Galloway Ridge; Pittsboro (NC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) retirement plan with employer 1

PTO and holidays

Tuition reimbursement

Wellness programs

On-site fitness center access

Job summary

Galloway Ridge in Pittsboro, NC is seeking a part-time Member Services Associate to greet members, schedule appointments, enroll participants in programs, and support the front desk operations with accuracy and warmth.

This 15-hour weekly role primarily covers mornings and mid-afternoons, handling payments, merchandise sales, contracts, and member communications, while assisting with marketing efforts and striving to enhance the Resident and Member Experience.

Qualifications

• High School Diploma; Associates degree preferred.
• Basic Life Support (BLS) and AED certification OR will complete within 90 days of hire.
• Two years of customer service experience.
• Excellent interpersonal and communication skills; computer skills; cash handling; ability to multitask.

Responsibilities

• Greeting members and addressing inquiries in person or by phone.
• Scheduling appointments and enrolling participants in programs.
• Touring prospective members and processing new contracts.
• Processing point of sale transactions.
• Assisting with marketing efforts and member retention.
• Attend department meetings and contribute to the Member Services team.

Skills

Customer service

Interpersonal communication

Cash handling

Scheduling

Multi-tasking

Education

High School Diploma

Associate degree

Job description

Galloway Ridge in Pittsboro, NC is seeking a part-time Member Services Associate to greet members, schedule appointments, enroll participants in programs, and support the front desk operations with accuracy and warmth.

This 15-hour weekly role primarily covers mornings and mid-afternoons, handling payments, merchandise sales, contracts, and member communications, while assisting with marketing efforts and striving to enhance the Resident and Member Experience.