Part-Time Member Service Representative (MSR)

Maine Credit Union League; Maine; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

Volunteer Time Off

401(k) with employer match

Wellness reimbursement

Discount on loans

Acadia apparel voucher

Job summary

Acadia FCU is hiring a part-time Member Service Representative (MSR) at our St. Agatha branch. You will be the first friendly face members see, handling transactions and helping with daily financial needs while building lasting relationships based on trust and service.

Join a community-focused credit union recognized for a great workplace culture. The role offers flexible hours, competitive pay in line with local standards, and opportunities to grow within Acadia FCU.

Qualifications

• Must enjoy helping people and building relationships.
• Detail-oriented with transactional accuracy.
• Strong communication and problem-solving skills.

Responsibilities

• Process transactions and assist members with everyday financial needs.
• Answer questions and connect members with suitable products and services.
• Provide exceptional service at Acadia FCU’s St. Agatha branch.

Skills

Customer service

Cash handling

Communication

Problem solving

Job description

Acadia FCU is hiring a part-time Member Service Representative (MSR) in St. Agatha.

Do you enjoy helping people, building relationships, and making everyday interactions feel easy and welcoming? Are you detail-oriented, a problem solver, and comfortable handling transactions while answering questions with confidence? If so, we’d love to hear from you.

Acadia Federal Credit Union is seeking a part-time Member Service Representative (MSR) for our St. Agatha branch. In this role, you’ll be one of the first friendly faces our members see, helping them with their everyday financial needs while building lasting relationships based on trust and exceptional service. Whether you’re processing transactions, answering questions, or connecting members with products and services that fit their goals, you’ll play an important role in creating the exceptional experiences that define Acadia and strengthen the communities we serve.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2026, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer:

• Competitive compensation
• Paid time off plus 12 hours of paid Volunteer Time Off annually
• 401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)
• Wellness reimbursement up to $500 annually
• Employee banking perks, including a 1% loan rate discount beginning on your first day
• Yearly voucher to purchase Acadia-branded apparel