Member Service Representative (Part Time)

Acadia Federal Credit Union; Saint Agatha (ME); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

PTO & VTO

401(k) with match

Wellness reimbursement

Loan rate discount

Acadia apparel voucher

Job summary

Acadia Federal Credit Union in St. Agatha, ME, is seeking a part-time Member Service Representative to greet members, process transactions, and connect customers with products that fit their goals. You’ll build lasting relationships through friendly service and trusted guidance.

Join a community-focused employer that values growth and offers competitive pay, benefits, and opportunities to serve the community. This role features flexible hours and meaningful, ongoing impact.

Qualifications

• Must be detail-oriented and patient.
• Strong problem-solving and interpersonal skills.
• Able to handle transactions with accuracy and confidence.

Responsibilities

• Process daily transactions accurately.
• Answer member questions and provide guidance on products and services.
• Refer members to appropriate offerings to meet financial goals.

Skills

Detail-oriented

Problem solving

Customer service

Transactions handling

Job description

Do you enjoy helping people, building relationships, and making everyday interactions feel easy and welcoming? Are you detail-oriented, a problem solver, and comfortable handling transactions while answering questions with confidence? If so, we’d love to hear from you.

Acadia Federal Credit Union is seeking a part-time Member Service Representative (MSR) for our St. Agatha branch. In this role, you'll be one of the first friendly faces our members see, helping them with their everyday financial needs while building lasting relationships based on trust and exceptional service. Whether you're processing transactions, answering questions, or connecting members with products and services that fit their goals, you'll play an important role in creating the exceptional experiences that define Acadia and strengthen the communities we serve.

Why Join Acadia?

Named one of the Best Places to Work in Maine every year from 2022–2026, Acadia Federal Credit Union is a growing, community-focused organization where our people come first. We invest in our employees with competitive pay, outstanding benefits, opportunities for growth, and a workplace culture built on collaboration, respect, and purpose.

What We Offer

• Competitive compensation
• Paid time off plus 12 hours of paid Volunteer Time Off annually
• 401(k) with up to a 6% employer contribution (3% contribution + up to 3% match)
• Wellness reimbursement up to $500 annually
• Employee banking perks, including a 1% loan rate discount beginning on your first day
• Yearly voucher to purchase Acadia-branded apparel
• And, much more!

If you're looking for an opportunity where your work will make a meaningful impact and your ideas will help shape the future of our organization, we'd love to hear from you. This position will remain open until the right person is found.

Starting pay: $18.00 to $19.50 per hour, based on experience and qualifications.

An Equal OpportunityEmployer