Part-Time Member Experience Specialist — Growth & PTO

National Fitness Partners; Crawfordsville (IN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

PTO for all employees

Employee assistance program

Free Black Card membership

Shift-differential pay

Competitive pay

Job summary

National Fitness Partners, the largest Planet Fitness franchise, operates across 200+ clubs nationwide, serving over a million members with a Judgement Free fitness experience. We are seeking a Part-Time Customer Service Representative to join our team and help transform lives through affordable fitness.

Starting at $12 per hour with hourly increases at 180 days, 1 year, and every 6 months thereafter, this role offers growth opportunities and a chance to be part of a values-driven team focused

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service

Job description

National Fitness Partners, the largest Planet Fitness franchise, operates across 200+ clubs nationwide, serving over a million members with a Judgement Free fitness experience. We are seeking a Part-Time Customer Service Representative to join our team and help transform lives through affordable fitness.

Starting at $12 per hour with hourly increases at 180 days, 1 year, and every 6 months thereafter, this role offers growth opportunities and a chance to be part of a values-driven team focused