Part-Time Customer Service Rep — Growth & Perks

Planet Fitness; North Olmsted (OH); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities over 90% of our管理

Shift-differential pay for select/sh}

Job summary

Planet Fitness team members at National Fitness Partners deliver a welcoming, high-energy experience in a Judgement Free environment. Members and guests receive friendly service, signups, tours, and ongoing support while enjoying a clean and safe club atmosphere.

The role includes operating the front desk, processing sales via the POS, and promoting fitness classes. It offers a competitive starting wage and growth potential within the franchise.

Qualifications

• Customer service experience preferred.
• Must be 18 years or older.
• High school diploma or GED required.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to members and new signups.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service

Phone etiquette

Basic computer skills

Education

High school diploma/GED

Tools

POS system

Job description

Planet Fitness team members at National Fitness Partners deliver a welcoming, high-energy experience in a Judgement Free environment. Members and guests receive friendly service, signups, tours, and ongoing support while enjoying a clean and safe club atmosphere.

The role includes operating the front desk, processing sales via the POS, and promoting fitness classes. It offers a competitive starting wage and growth potential within the franchise.