Part-Time Member Experience Specialist – Evening Shift

Planet Fitness; Montgomeryville, Lansdale (Montgomery County, Montgomery County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay with raises

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative for the Montgomeryville area. You will answer phones, greet members, register new members, and log amenities while promoting fitness classes to enhance member engagement.

The role requires basic computer skills, a high school diploma or GED, and a commitment to a friendly, professional member experience. Shift includes weekend hours and provides growth opportunities.

Qualifications

• Customer service experience is required or preferred.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to our members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative for the Montgomeryville area. You will answer phones, greet members, register new members, and log amenities while promoting fitness classes to enhance member engagement.

The role requires basic computer skills, a high school diploma or GED, and a commitment to a friendly, professional member experience. Shift includes weekend hours and provides growth opportunities.