Part-Time Member Experience & Front Desk Associate

YMCA of Upper Palmetto; United States; On-site; USD 16,531 - 22,041; Part time

Job summary

YMCA of Upper Palmetto is seeking a Part Time Member Service Associate to provide accurate information on programs and policies at the front desk. You will administer the procedures and policies of the Front Desk and member services area.

The role includes assisting with events and other activities that occur on various occasions. You will greet members, process memberships and program registrations online, answer calls, manage the cash drawer, and forward information to members by phone, mail,

Qualifications

• High school diploma or equivalent preferred.
• Must be at least 18 years of age.
• Strong public relations and interpersonal skills.
• General clerical and computer skills.
• Ability to communicate with people of all levels.
• Positive attitude aligned with YMCA mission.

Responsibilities

• Greet all members and public with a smile.
• Responsible for online receipting of memberships and program registrations.
• Answer phone calls promptly and direct inquiries.
• Maintain and account for daily cash drawer.
• Distribute information to members via phone, mail, email, or fax.
• Distribute items on loan from YMCA as appropriate.
• Basic housekeeping in the Front Office and other areas.
• Be enthusiastic while giving facility tours and answer questions.
• Control access for members entering the building.
• Follow opening/closing procedures and verify doors and safety measures.
• Perform other duties as required.

Skills

Public relations

Interpersonal skills

Clerical skills

Computer skills

Education

High school diploma or equivalent

Job description

YMCA of Upper Palmetto is seeking a Part Time Member Service Associate to provide accurate information on programs and policies at the front desk. You will administer the procedures and policies of the Front Desk and member services area.

The role includes assisting with events and other activities that occur on various occasions. You will greet members, process memberships and program registrations online, answer calls, manage the cash drawer, and forward information to members by phone, mail,