Part-Time Member Experience Consultant

Verity Credit Union; Seattle (WA); On-site; USD 33,000 - 49,000; Part time

Benefits offered by this job

Monthly incentives

11 paid holidays and PTO

Medical, dental, vision, and basicLife

401k with employer match up to 6%

Annual cash bonuses up to 1% and 1% 0%

Wellness subsidy

Transportation reimbursement

Education reimbursement

Job summary

Verity Credit Union in West Seattle is seeking a Part-Time Member Consultant I to join the branch team. You will handle all in-branch transactions, assist members with deposits, loans, and account services, and educate customers on convenient ways to transact while cross-selling Verity’s products.

You will work on the teller line and platform desks to deliver a seamless member experience, building trusted relationships and supporting community financial health.

Qualifications

• High School diploma or equivalent.
• 2 years of experience in a financial institution.
• 3 years of customer service experience.

Responsibilities

• Handle all in-branch transactions and member service requests.
• Open secondary deposit accounts and non-real estate consumer loans.
• Educate members on alternate ways to transact on their accounts.
• Cross-sell additional products and services that benefit members.
• Work on the teller line and at platform desks to ensure a seamless member experience.

Skills

Customer service

Interpersonal skills

Attention to detail

Problem solving

Teamwork

Time management

Mathematical calculations

Data analysis

Communication

Education

High School diploma or equivalent

Tools

CRM system

Job description

Verity Credit Union in West Seattle is seeking a Part-Time Member Consultant I to join the branch team. You will handle all in-branch transactions, assist members with deposits, loans, and account services, and educate customers on convenient ways to transact while cross-selling Verity’s products.

You will work on the teller line and platform desks to deliver a seamless member experience, building trusted relationships and supporting community financial health.