Part-Time Member Services & Lending Specialist

Verity Credit Union; Seattle (WA); On-site; USD 33,000 - 49,000; Part time

Benefits offered by this job

11 paid holidays per year

PTO combined vacation and sick leave

Medical, dental, vision insurance

No-cost employee health option

401k with employer match up to 6%

Annual cash bonuses up to 1%

Profit-sharing to 401k accounts

Wellness subsidy

Transportation reimbursement

Education reimbursement

Job summary

Verity Credit Union in Seattle, WA, is hiring a Part-Time Member Consultant I on the Beacon Hill campus of the VA Hospital. You will handle in-branch transactions, educate members, open accounts, and cross-sell products while working on teller lines and platform desks to ensure a seamless member experience.

The role emphasizes relationship-building, cross-selling, and precise processing of payments, loans, and deposits.

Qualifications

• Minimum of a High School diploma or equivalent
• Minimum of 2 year experience in a financial institution
• Minimum of 3 years of customer service experience

Responsibilities

• Adhere to the Verity Experience Process in every member interaction
• Listen to the member and understand their goals. Identifying ways to cross sell Verity’s products and services
• Capture relevant information and input it into our CRM system
• Value our members’ time by accurately and efficiently processing transactions including wires, payments, and IRA distributions
• Resolve member issues; emotionally and operationally, while adhering to Verity’s policies and procedures
• Originate, process, and fund consumer loans including credit cards, lines of credit, and auto loans
• Originate deposit accounts including checking, savings, money market, and certificates of deposit
• Collaborate with your team to achieve sales, service and community goals
• Performs other job-related duties as assigned

Skills

Strong communication

Detail oriented

Data analysis

Problem solving

Team player

Independent worker

Education

High School diploma or equivalent

Tools

CRM system

Job description

Verity Credit Union in Seattle, WA, is hiring a Part-Time Member Consultant I on the Beacon Hill campus of the VA Hospital. You will handle in-branch transactions, educate members, open accounts, and cross-sell products while working on teller lines and platform desks to ensure a seamless member experience.

The role emphasizes relationship-building, cross-selling, and precise processing of payments, loans, and deposits.