Part-Time Member Experience Concierge

Equinox; Town of Woodbury (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Job summary

Equinox Woodbury (Long Island) is seeking a Front Desk Associate for a part-time role. You will professionally greet members and guests, answer phones, respond to questions, and help keep the front desk area organized.

The role emphasizes outstanding customer service, effective communication in person, by email, and by phone, and may require opening, closing, or mid-day shifts. A friendly, energetic, and reliable demeanor is essential to fit our wellness-focused team.

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

Responsibilities

• Professionally greet members and guests
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Skills

Customer service

Phone etiquette

Communicates well

Education

High school diploma/GED

Tools

Computer literacy

Job description

Equinox Woodbury (Long Island) is seeking a Front Desk Associate for a part-time role. You will professionally greet members and guests, answer phones, respond to questions, and help keep the front desk area organized.

The role emphasizes outstanding customer service, effective communication in person, by email, and by phone, and may require opening, closing, or mid-day shifts. A friendly, energetic, and reliable demeanor is essential to fit our wellness-focused team.