Part-Time Member Experience Concierge

Planet Fitness; Concord (NH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Growth opportunities

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Shift-differential pay for select ShIF

Job summary

Planet Fitness in Concord, NH is seeking a Part-Time Customer Service Representative to welcome members and guests, answer inquiries, and process sign-ups and purchases at the POS. The role includes promoting fitness classes and keeping the club clean and safe for all patrons.

The position offers growth opportunities, PTO, and benefits such as an Employee Assistance Program, plus a Free Black Card Membership. Ideal for someone 18+ with basic computer skills and a customer-focused mindset.

Qualifications

• Customer service experience preferred.
• High school diploma/GED equivalent preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Process beverage or merchandise purchases at the point of sale.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service

Basic computer skills

Education

High School Diploma or GED

Tools

Point of Sale (POS) system

Job description

Planet Fitness in Concord, NH is seeking a Part-Time Customer Service Representative to welcome members and guests, answer inquiries, and process sign-ups and purchases at the POS. The role includes promoting fitness classes and keeping the club clean and safe for all patrons.

The position offers growth opportunities, PTO, and benefits such as an Employee Assistance Program, plus a Free Black Card Membership. Ideal for someone 18+ with basic computer skills and a customer-focused mindset.