Part-Time Member Experience Associate — Growth & PTO

Planet Fitness; State College (Centre County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee assistance program

Free Black Card membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for State College, PA. This entry-level role offers a part-time schedule with starting pay at $11 per hour, plus regular increases after milestones.

You will assist members, handle inquiries, and help maintain a welcoming Judgement Free environment. The position emphasizes customer service excellence, a high school diploma or GED, and basic computer skills.

Qualifications

• Customer service experience required.
• High school diploma/GED preferred.
• Must be 18 years or older.
• Basic computer proficiency required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Basic computer skills

Education

High school diploma or GED

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for State College, PA. This entry-level role offers a part-time schedule with starting pay at $11 per hour, plus regular increases after milestones.

You will assist members, handle inquiries, and help maintain a welcoming Judgement Free environment. The position emphasizes customer service excellence, a high school diploma or GED, and basic computer skills.