Part-Time Member Engagement Specialist—Remote Eligible

Service 1st Federal Credit Union; Danville (VA); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hybrid work schedule

Remote eligibility after 1 year

Job summary

Service 1st Federal Credit Union is seeking a Part-Time Member Services Associate to assist members and potential members with requests, explain financial services, and promote products. The role includes handling routine transactions and resolving member questions across multiple channels.

The position offers a hybrid work-from-home option after one year, with a Monday–Saturday schedule requirement and 20 hours per week. Bonding and background checks may apply.

Qualifications

• Minimum 1–3 years of related experience.
• High school diploma or GED required.
• Strong interpersonal and customer service skills.
• In-depth knowledge of credit union systems.

Responsibilities

• Assist members with requests and explain services.
• Perform routine account transactions and cross-sell products.
• Respond to member inquiries through multiple channels.
• Maintain compliance with security and policy guidelines.

Skills

Customer service

Interpersonal skills

Mathematical skills

Organizational skills

Credit union systems

Education

High school diploma or GED

Job description

Service 1st Federal Credit Union is seeking a Part-Time Member Services Associate to assist members and potential members with requests, explain financial services, and promote products. The role includes handling routine transactions and resolving member questions across multiple channels.

The position offers a hybrid work-from-home option after one year, with a Monday–Saturday schedule requirement and 20 hours per week. Bonding and background checks may apply.