Receptionist

Aoaortho; Wichita (KS); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

Aoaortho is seeking a friendly and professional Receptionist to be the first point of contact for patients and visitors in Wichita. You will check patients in and out, verify demographics and insurance, collect payments, and support general front desk operations.

The role requires strong communication, multitasking, and confidentiality in a fast-paced medical office setting. Prior front desk or medical office experience is preferred.

Qualifikationen

• High school diploma or equivalent.
• Front desk, receptionist, or customer service experience preferred.
• Medical office experience is a plus.

Aufgaben

• Greet and assist patients, visitors, and vendors in a professional and courteous manner.
• Check in patients, verify demographics and insurance information, and update records as needed.
• Collect co-pays and outstanding balances.
• Schedule, reschedule, and cancel patient appointments as requested.
• Answer and direct incoming phone calls to the appropriate department.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative projects and clerical tasks as assigned.
• Maintain patient confidentiality at all times.

Kenntnisse

Communication

Interpersonal skills

Customer service

Multi-tasking

Attention to detail

Confidentiality

Proficient computer skills

Professionalism

Ausbildung

High school diploma or equivalent

Tools

Computers

Phones

Jobbeschreibung

Receptionist# ReceptionistHot JobLegal Address - Wichita, KS 67226; West Location - Wichita, KS 67235## Description**POSITION SUMMARY:** The Receptionist serves as the first point of contact for patients and visitors, providing a welcoming and professional environment. This role is responsible for greeting patients, checking them in and out, collecting payments, and performing general administrative support to ensure smooth front desk operations.**KEY RESPONSIBILITIES:*** Greet and assist patients, visitors, and vendors in a professional and courteous manner.* Check in patients, verify demographics and insurance information, and update records as needed.* Collect co-pays and outstanding balances.* Schedule, reschedule, and cancel patient appointments as requested.* Answer and direct incoming phone calls to the appropriate department.* Maintain a clean, organized, and professional reception area.* Assist with administrative projects and clerical tasks as assigned.* Maintain patient confidentiality at all times.* Perform additional duties as assigned.**REQUIRED SKILLS & COMPETENCIES:*** Excellent verbal and written communication skills.* Strong interpersonal and customer service skills.* Ability to multi-task in a fast-paced environment.* Strong attention to detail and accuracy.* Commitment to maintaining patient confidentiality* Proficient computer skills.* Ability to maintain professionalism under pressure.**MINIMUM QUALIFICATIONS:*** High school diploma or equivalent.* Previous front desk, receptionist, or customer service experience preferred.* Medical office experience a plus.**WORK ENVIRONMENT:** This position operates in a front office setting within a medical practice. The role involves frequent interaction with patients and staff, and regular use of office equipment such as computers, phones, copiers, and scanners.**PHYSICAL DEMANDS:** The employee is regularly required to sit, stand, and walk for extended periods. The role requires the ability to lift up to 20 pounds occasionally and maintain visual acuity for computer work.## Qualifications**REQUIRED SKILLS & COMPETENCIES:*** Excellent verbal and written communication skills.* Strong interpersonal and customer service skills.* Ability to multi-task in a fast-paced environment.* Strong attention to detail and accuracy.* Commitment to maintaining patient confidentiality* Proficient computer skills.* Ability to maintain professionalism under pressure.**MINIMUM QUALIFICATIONS:*** High school diploma or equivalent.* Previous front desk, receptionist, or customer service experience preferred.* Medical office experience a plus.**WORK ENVIRONMENT:** This position operates in a front office setting within a medical practice. The role involves frequent interaction with patients and staff, and regular use of office equipment such as computers, phones, copiers, and scanners.**PHYSICAL DEMANDS:** The employee is regularly required to sit, stand, and walk for extended periods. The role requires the ability to lift up to 20 pounds occasionally and maintain visual acuity for computer work.