Part-Time Medical Customer Service — Flexible Evenings & Weekends

BioLife Plasma Services; Waterloo (IA); On-site; USD 18,000 - 26,000; Part time

Job summary

BioLife Plasma Services in Waterloo, IA is seeking a part-time plasma donor screener with phlebotomy responsibilities. You will engage donors, perform screening and vital sign checks, and document donor information to support plasma center operations.

The role requires evenings, weekends, and holiday availability, with shifts often 4–6 hours. A high school diploma is required, and prior customer-facing experience is helpful. Expect glove wear and safety-first procedures.

Qualifications

• High school diploma or equivalent.
• Able to walk/stand for the entire shift.
• Able to work evenings, weekends and holidays.
• Able to lift up to 50 lbs occasionally; typical lifts up to 32 lbs.
• Prolonged glove wear due to potential exposure to bloodborne pathogens.
• 1+ years in a customer or patient-facing role is helpful.

Responsibilities

• Answer phones and greet donors, focusing on donor safety and service.
• Screen new and repeat donors; record vital signs and finger sticks.
• Prepare donor charts and coordinate donor compensation in the information system.
• Identify opportunities to improve center processes and implement approved changes.
• Work a variety of shifts, including Saturdays, Sundays, and holidays.

Skills

Customer facing

Flexibility

Stamina

Safety compliance

Glove use

Shift flexibility

Education

High school diploma or equivalent

Job description

BioLife Plasma Services in Waterloo, IA is seeking a part-time plasma donor screener with phlebotomy responsibilities. You will engage donors, perform screening and vital sign checks, and document donor information to support plasma center operations.

The role requires evenings, weekends, and holiday availability, with shifts often 4–6 hours. A high school diploma is required, and prior customer-facing experience is helpful. Expect glove wear and safety-first procedures.