Part-Time Medical Assistant - Receptionist

Planned Parenthood of Tennessee and North Mississippi; Knoxville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a mission-driven team committed to providing compassionate reproductive healthcare. As a part-time Medical Assistant, you'll play a crucial role in delivering exceptional patient care, from greeting patients to assisting in procedures. This position offers a unique opportunity to make a meaningful impact in the lives of individuals seeking reproductive health services. With a focus on inclusivity and patient education, you'll thrive in a supportive environment that values your contributions. If you're detail-oriented and passionate about healthcare, this role is perfect for you.

Benefits

Medical Benefits (HSA)

Dental Insurance

401(k) with Employer Matching

Paid Time Off

Professional Growth Opportunities

Vision Insurance

Pet Insurance

Plum Benefits

Qualifications

• 1-2 years of healthcare or customer service experience preferred.
• Experience in reproductive healthcare or medical offices is a plus.

Responsibilities

• Greet and prepare patients for exams with care.
• Assist clinicians with gynecological and reproductive health procedures.
• Maintain accurate documentation and ensure HIPAA compliance.

Skills

Patient Care

Medical Documentation

Phlebotomy

EHR Systems (EPIC)

Customer Service

Education

High School Diploma or GED

Certified Medical Assistant (CMA) or LPN License

Tools

EPIC EHR System

Job description

Part-Time Medical Assistant - Receptionist

4 days ago Be among the first 25 applicants

About Pptnm

Planned Parenthood of Tennessee and North Mississippi (PPTNM) has been a trusted provider of high-quality, compassionate, and affordable reproductive healthcare for over 75 years. With health centers in Memphis, Nashville, and Knoxville, we are dedicated to empowering individuals through exceptional patient care, accurate sexual health education, and unwavering advocacy for reproductive rights.

Our mission is simple: to improve the health and well-being of our communities by delivering nonjudgmental, inclusive, and comprehensive sexual healthcare. Join our passionate team and make a meaningful impact!

YOUR IMPACT

Are you a detail-oriented, patient-focused Medical Assistant or LPN looking to make a difference? At PPTNM, our Medical Assistants are essential in delivering top-tier, compassionate care. You’ll work directly with patients, supporting clinicians, and ensuring a seamless healthcare experience. From greeting patients at the front desk, checking them in/out, to taking vitals and assisting with procedures, patient education, and administrative support, you'll be a key player in making every visit positive. Candidates should be comfortable working both back and front office.

• Greet and prepare patients for exams and procedures professionally and with care.
• Take and record vital signs, medical history, and patient intake information.
• Ensure exam rooms are stocked, cleaned, and sanitized before and after visits.
• Assist clinicians with gynecological and reproductive health procedures, ensuring patient comfort and understanding.
• Perform lab functions such as phlebotomy, urinalysis, pregnancy tests, STI testing, and specimen processing.
• Provide patient education on reproductive health, birth control, STI prevention, and wellness.
• Maintain accurate documentation and ensure HIPAA compliance.
• Answer and triage patient inquiries via phone, schedule appointments, and manage records using EHR systems like EPIC.
• Collaborate with the healthcare team to optimize clinic efficiency and care.
• Contribute to a welcoming, inclusive environment for all patients.

Reports To

Practice Manager

Status

Non-exempt/Hourly

Qualifications

• High school diploma or GED
• Certification as a Certified Medical Assistant (CMA) or LPN license
• 1–2 years of healthcare or customer service experience preferred
• Experience in reproductive healthcare or medical offices is a plus
• Familiarity with EHR systems, preferably EPIC
• Flexible hours, including some evenings and weekends

What We Offer

• Competitive salary: $20-25/hr, based on experience and certification
• Comprehensive benefits: Medical (HSA), Dental, Life/AD&D, STD, LTD
• Additional benefits: Vision, Pet Insurance, Plum Benefits
• 401(k) with employer matching
• Paid time off: 15 days first year, 2 floating holidays, 10 paid holidays
• Professional growth opportunities

COVID-19 Vaccination Policy

All employees must be fully vaccinated against COVID-19. Proof required at hire. Reasonable accommodations considered.

Join Us!

This isn’t just a job—it’s a calling. If you want to make a difference every day, apply now and join our mission-driven team.

Our Commitment to Inclusion

PPTNM is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on protected characteristics and provide accommodations as needed.

E-Verify Participation

PPTNM participates in E-Verify to confirm employment authorization.

This description is not exhaustive and may be reviewed or amended by management as needed.

Ready to make a difference? Apply today and be part of a team dedicated to empowering lives!