Part-Time Remote Receptionist/Administrator (20 Hours/Week)

The Contractor Consultants; Philadelphia (Philadelphia County); Remote; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic and fast-growing company as a Part-Time Remote Receptionist/Administrator, where you'll manage inbound calls and assist with client escalations. This role offers the flexibility of fully remote work, allowing you to thrive in a supportive team environment. You'll utilize your strong problem-solving skills and proficiency in ATS, CRM, and HRIS systems to ensure seamless communication across teams. With competitive pay and opportunities for professional growth, this position is perfect for those who excel in a fast-paced setting and are eager to contribute to a collaborative atmosphere.

Benefits

Fully Remote Flexibility

Competitive Pay

Supportive Team Environment

Professional Growth Opportunities

Qualifications

• Previous experience in a receptionist or customer service role is essential.
• Strong verbal communication and problem-solving skills are a must.

Responsibilities

• Manage inbound calls and assist with client escalations professionally.
• Document call details and follow up on outstanding issues.

Skills

Verbal Communication

Problem-Solving

Customer Service

Multitasking

Education

Experience in Receptionist or Administrative Role

Experience in Construction or Related Field

Tools

ATS (Applicant Tracking Systems)

CRM (Customer Relationship Management)

HRIS (Human Resources Information System)

Job description

Posted Date:

2/4/2025

Location:

Philadelphia, PA

Job ID#:

11190

Job Category:

Administrative

Must reside in one of the following states: PA, MD, GA, FL, NJ

Location: Fully Remote

Pay: $21 - $22 per hour

Hours: 20 hours per week

About the Role

We are seeking a professional and highly organized Part-Time Remote Receptionist/Administrator to manage inbound calls, assist with client escalations, and ensure seamless communication across teams. This role is ideal for someone who thrives in a fast-paced environment, has strong problem-solving skills, and is comfortable using ATS, CRM, and/or HRIS systems.

Key Responsibilities

1. Handle all inbound calls with professionalism and efficiency.
2. De-escalate client concerns over the phone and route issues to the appropriate team members.
3. Provide a positive customer experience while maintaining company policies and procedures.
4. Accurately document call details and follow up on outstanding issues.
5. Navigate ATS (Applicant Tracking Systems), CRM (Customer Relationship Management), and HRIS (Human Resources Information System) platforms to manage client information.

Qualifications & Skills

1. Previous experience in a receptionist, customer service, or administrative support role.
2. Strong verbal communication skills with the ability to handle escalations effectively.
3. Experience within Construction or a related field is highly preferred.
4. Proficiency in navigating ATS, CRM, and HRIS systems (experience with specific platforms is a plus).
5. Ability to multitask, prioritize, and work independently in a remote setting.
6. Detail-oriented with excellent problem-solving and organizational skills.

Why Join Us?

1. Fully remote flexibility.
2. Competitive pay at $21 - $22 per hour.
3. Opportunity to work in a dynamic and fast-growing company.
4. Supportive team environment with room for professional growth.