Part-Time Medical Administrative Assistant — Student Health

JMU Careers; Harrisonburg (VA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Tuition waiver

Free access to UREC

Pet Insurance

Holiday breaks

Talent development trainings

Job summary

James Madison University is seeking a Medical Administrative Assistant (Part-Time) in the Health and Wellbeing division. This front desk role handles patient check-in/out, phone inquiries, scheduling, and information provision about UHC services.

Hours are up to 29 per week with no benefits; non-exempt and eligible for overtime. E-Verify and background checks apply. Friendly, confidential, customer-focused, and capable of multi-tasking in a busy setting.

Qualifications

• Customer Service experience
• Ability to interact effectively with people from all backgrounds
• Demonstrated ability to maintain confidentiality
• Experience handling financial transactions accurately
• Ability to work under pressure and adapt to change
• General computer knowledge including Microsoft Office
• Strong verbal and written communication
• Team player and able to multi-task

Responsibilities

• Greet and assist all visitors and check patients in and out
• Answer and transfer calls and take messages as needed
• Assist students with scheduling appointments
• Provide information about UHC services and events
• Maintain courteous and professional front desk operations

Skills

Customer Service

Confidentiality

Financial transactions

Verbal communication

Written communication

Multi-tasking

Team player

Tools

MS Office

EHR experience

Job description

James Madison University is seeking a Medical Administrative Assistant (Part-Time) in the Health and Wellbeing division. This front desk role handles patient check-in/out, phone inquiries, scheduling, and information provision about UHC services.

Hours are up to 29 per week with no benefits; non-exempt and eligible for overtime. E-Verify and background checks apply. Friendly, confidential, customer-focused, and capable of multi-tasking in a busy setting.