Part-Time Luxury Brand Sales Ambassador | Flexible Schedule

Ralph Lauren Corporation; Cypress (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional customer service and stylish guidance in our premium lifestyle brand stores. You will leverage detailed product knowledge to create personalized client experiences and drive sales while upholding RL standards.

As a core member of the team, you will build relationships with customers, adapt presentations for in-person and remote shoppers, and participate in initiatives that reflect the brand values and store performance

Qualifications

• Sales experience in a complex, high-volume or high-profile environment is preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals.

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing product knowledge, and offering personalized styling recommendations.
• Strategize personal business growth to boost productivity through wardrobing and clienteling using digital tools.
• Drive sales by supporting the team to meet monthly, quarterly, and annual plans while upholding brand standards.
• Coach Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
• Develop genuine connections with customers and provide product recommendations aligned with their preferences.
• Understand sales goals, KPIs, and use tools to drive performance.
• Adapt product showcasing for remote or in-person customers based on their needs.
• CRM: Utilize Polo connect to capture meaningful customer data for clienteling and initiatives.
• Participate in store and company initiatives and community outreach.
• Balance tasks while prioritizing the Ralph Lauren customer experience.
• Provide feedback to Management on category opportunities.
• Maintain store visual standards and apply company guidelines.
• Support a positive work environment and team collaboration.
• Assist in team training and initiatives to drive business results.
• Support talent sourcing and networking to find top candidates.

Skills

Customer service

Communication

Sales

Wardrobing

CRM usage

Tools

Polo connect

Job description

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional customer service and stylish guidance in our premium lifestyle brand stores. You will leverage detailed product knowledge to create personalized client experiences and drive sales while upholding RL standards.

As a core member of the team, you will build relationships with customers, adapt presentations for in-person and remote shoppers, and participate in initiatives that reflect the brand values and store performance