Part-Time Loan Program Assistant – Community Lending

Legacy Redevelopment Corporation; Milwaukee (WI); On-site; USD 22,000 - 36,000; Part time

Job summary

Legacy Redevelopment Corporation seeks a detail-oriented Loan Program Assistant to support loan servicing, documentation, customer service, reporting, and administrative tasks in Milwaukee, WI.

The role suits someone with banking or financial services experience who can manage confidential information, work independently, and organize multiple priorities while meeting deadlines. Part-time (less than 30 hours/week) in-office schedule, 9am–4pm, with compensation based on experience.

Qualifications

• Associate degree or equivalent education/experience.
• Experience in financial institution operations or customer service.
• Ability to handle confidential financial information.
• Strong mathematical ability for balances and interest.

Responsibilities

• Process loan payments, advances, and payoff requests.
• Maintain loan records in servicing systems.
• Assist with booking new loans and closing paid loans.
• Monitor documentation and follow up on items (UCC, mortgages, etc.).
• Review draw requests and supporting docs.
• Calculate payoff amounts and answer inquiries.
• Assist with charged-off, REO, non-accrual servicing.
• Maintain insurance records and liaise with agents/clients.
• Prepare loan reports and support audits.
• Support compliance reporting.
• Collect and organize social impact data.
• Provide general admin support to Loan Department.

Skills

Attention to detail

Organizational skills

Communication skills

Independent work

MS Office

Education

Associate degree

Tools

Excel

Word

Outlook

Job description

Legacy Redevelopment Corporation is seeking a detail-oriented and dependable Loan Program Assistant to support our Loan Department with loan servicing, documentation, customer service, reporting, and administrative functions.

This position is ideal for someone with experience in banking, financial services, loan operations, lending, or customer service who enjoys working with numbers, documents, systems, and people. The successful candidate will be organized, accurate, comfortable working independently, and able to manage multiple priorities while maintaining confidentiality and attention to detail.

Key Responsibilities

• Process commercial, small business and real estate loan payments, advances, and payoff requests.
• Maintain accurate loan records, files, and documentation in loan servicing systems.
• Assist with booking new loans and closing paid loans.
• Monitor loan documentation and follow up on outstanding items, including UCC filings, mortgages, insurance, financial statements, and tax returns.
• Review and process loan draw requests and supporting documentation.
• Calculate loan payoff amounts and respond to routine customer and loan officer inquiries.
• Assist with charged-off, REO, and non-accrual loan servicing.
• Maintain insurance records and communicate with insurance agents, loan officers, and customers.
• Prepare and distribute loan reports and assist with internal and external audits/examinations.
• Support compliance-related reporting and documentation.
• Collect and organize social impact information related to LRC’s loan portfolio.
• Provide general administrative and operational support to the Loan Department as needed.

What We’re Looking For

Required:

• Associate degree or equivalent combination of education and experience; or three years of related experience/training.
• Experience in financial institution operations, lending, sales, or customer service.
• Strong attention to detail and organizational skills.
• Ability to work with confidential financial information.
• Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
• Basic math skills and the ability to calculate balances, interest, and routine financial information.
• Strong written and verbal communication skills.
• Ability to work independently, meet deadlines, punctual and follow through on assignments.

Preferred:

• Experience with commercial or real estate loan servicing.
• Experience with loan management or financial software.
• Familiarity with UCC filings, insurance documentation, loan compliance, or financial institution operations.

Why Join LRC?

This is an opportunity to contribute to the work of a community-focused organization while gaining or expanding experience in small business lending, loan servicing, financial operations, and community development.

Position Details

• Part-time: Less than 30 hours per week
• Schedule: In office position (no remote work offered)
  • Office Hours: 9am – 4pm
• Location: Milwaukee, Wisconsin
• Compensation: Based on experience