Commercial Loan Assistant I

Park National Bank; Boardman Township (OH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Park National Bank in Ohio seeks a detail-oriented Loan Closing Specialist to coordinate and collect required documentation from clients, vendors, and internal teams, ensuring deadlines are met and files are complete. You will review third-party reports, ensure regulatory compliance, maintain accurate loan data in the LOS, and collaborate with title, insurance, and compliance partners to finalize closings.

This full-time hybrid role supports commercial loan closings at a local Ohio lender with

Qualifications

• Interpersonal and customer service skills required.
• Strong written and verbal communication abilities.
• Ability to understand and follow directions.
• Adaptable to change and flexible.
• Proficiency with basic computer applications.
• Excellent organizational skills and detail orientation.
• Capable of multitasking and managing priorities.
• Team-oriented with collaborative mindset.

Responsibilities

• Coordinate and collect required documentation from clients, vendors, and internal stakeholders to meet loan closing deadlines.
• Order and review third-party reports including title, appraisal/evaluation, UCC searches, environmental screens, flood determinations, and insurance.
• Ensure proper documentation and loan coding in compliance with regulatory requirements.
• Review loan documents for accuracy and completeness, escalating issues as needed.
• Validate and maintain accurate loan data in the loan origination system.
• Research and resolve loan issues promptly.
• Collaborate with third parties (title company, Insurance agency, etc.) to ensure requirements of loan closing are met.
• Perform or request maintenance and servicing on commercial loans, as requested.
• Attend and participate in loan assistant meetings.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned

Skills

Interpersonal/Customer service

Written & Verbal communication

Follow directions

Adaptability

Basic computer skills

Organizational skills

Multi-tasking

Team player

Job description

• Coordinate and collect required documentation from clients, vendors, and internal stakeholders to meet loan closing deadlines.
• Order and review third-party reports including title, appraisal/evaluation, UCC searches, environmental screens, flood determinations, and insurance.
• Ensure proper documentation and loan coding in compliance with regulatory requirements.
• Review loan documents for accuracy and completeness, escalating issues as needed.
• Validate and maintain accurate loan data in the loan origination system.
• Research and resolve loan issues promptly.
• Collaborate with third parties (title company, Insurance agency, etc.) to ensure requirements of loan closing are met.
• Perform or request maintenance and servicing on commercial loans, as requested.
• Attend and participate in loan assistant meetings.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

• Role not eligible for sponsorship*

Responsibilities

• Coordinate and collect required documentation from clients, vendors, and internal stakeholders to meet loan closing deadlines.
• Order and review third-party reports including title, appraisal/evaluation, UCC searches, environmental screens, flood determinations, and insurance.
• Ensure proper documentation and loan coding in compliance with regulatory requirements.
• Review loan documents for accuracy and completeness, escalating issues as needed.
• Validate and maintain accurate loan data in the loan origination system.
• Research and resolve loan issues promptly.
• Collaborate with third parties (title company, Insurance agency, etc.) to ensure requirements of loan closing are met.
• Perform or request maintenance and servicing on commercial loans, as requested.
• Attend and participate in loan assistant meetings.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Ability to work as part of a team

SCHEDULE

Office hours are Monday through Friday 8:00am to 5:00pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status.

A flexible work arrangement is available for this position after training. May have the option of working from home three days a week. Please speak to the hiring manager for more information.

Physical Requirements

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.