Part-Time Loan Program Assistant – Community Lending Legacy Redevelopment Corporation

Ourlivesmadison; Milwaukee (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Legacy Redevelopment Corporation is seeking a detail-oriented Loan Program Assistant to support our Loan Department with loan servicing, documentation, customer service, reporting, and administrative tasks. This role requires accuracy, confidentiality, and the ability to manage multiple priorities in an in-office environment in Milwaukee.

The ideal candidate has experience in banking or financial services, strong MS Office skills, and solid math capabilities.

Qualifications

• Associate degree or equivalent combination of education and experience, or three years of related experience/training.
• Experience in financial institution operations, lending, sales, or customer service.
• Strong attention to detail and organizational skills.
• Ability to work with confidential financial information.
• Strong written and verbal communication skills.
• Experience with Microsoft Office applications is required.

Responsibilities

• Process loan payments, advances, and payoff requests for commercial, small business, and real estate loans.
• Maintain accurate loan records, files, and documentation in servicing systems.
• Assist with booking new loans and closing paid loans.
• Monitor loan documentation and follow up on outstanding items (UCC filings, mortgages, insurance, financial statements, tax returns).
• Review and process loan draw requests and supporting documentation.
• Calculate payoff amounts and respond to routine inquiries from customers and loan officers.
• Assist with charged-off, REO, and non-accrual loan servicing.
• Maintain insurance records and communicate with insurance agents, loan officers, and customers.
• Prepare and distribute loan reports and assist with audits/examinations.
• Support compliance-related reporting and documentation.
• Collect and organize social impact information related to the loan portfolio.
• Provide general administrative and operational support to the Loan Department.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Independent work

Deadline-driven

Education

Associate degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Legacy Redevelopment Corporation is seeking a detail-oriented and dependable Loan Program Assistant to support our Loan Department with loan servicing, documentation, customer service, reporting, and administrative functions.

This position is ideal for someone with experience in banking, financial services, loan operations, lending, or customer service who enjoys working with numbers, documents, systems, and people. The successful candidate will be organized, accurate, comfortable working independently, and able to manage multiple priorities while maintaining confidentiality and attention to detail.

Key Responsibilities

• Process commercial, small business and real estate loan payments, advances, and payoff requests.
• Maintain accurate loan records, files, and documentation in loan servicing systems.
• Assist with booking new loans and closing paid loans.
• Monitor loan documentation and follow up on outstanding items, including UCC filings, mortgages, insurance, financial statements, and tax returns.
• Review and process loan draw requests and supporting documentation.
• Calculate loan payoff amounts and respond to routine customer and loan officer inquiries.
• Assist with charged-off, REO, and non-accrual loan servicing.
• Maintain insurance records and communicate with insurance agents, loan officers, and customers.
• Prepare and distribute loan reports and assist with internal and external audits/examinations.
• Support compliance-related reporting and documentation.
• Collect and organize social impact information related to LRC’s loan portfolio.
• Provide general administrative and operational support to the Loan Department as needed.

What We’re Looking For

Required:

• Associate degree or equivalent combination of education and experience; or three years of related experience/training.
• Experience in financial institution operations, lending, sales, or customer service.
• Strong attention to detail and organizational skills.
• Ability to work with confidential financial information.
• Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
• Basic math skills and the ability to calculate balances, interest, and routine financial information.
• Strong written and verbal communication skills.
• Ability to work independently, meet deadlines, punctual and follow through on assignments.

Preferred:

• Experience with commercial or real estate loan servicing.
• Experience with loan management or financial software.
• Familiarity with UCC filings, insurance documentation, loan compliance, or financial institution operations.

Why Join LRC?

This is an opportunity to contribute to the work of a community-focused organization while gaining or expanding experience in small business lending, loan servicing, financial operations, and community development.

Position Details

• Part-time:Less than 30 hours per week
• Schedule:In office position (no remote work offered)
  • Office Hours:9am – 4pm
• Location:Milwaukee, Wisconsin
• Compensation:Based on experience

LRC is looking for someone who is dependable, detail-oriented, and ready to play an important role in supporting our lending operations.