Part-Time Library Circulation Clerk — Customer Focused

Piscataway Public Library; Piscataway Township (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Piscataway Public Library seeks a friendly Supervising Library Assistant for User Services to perform circulation and service tasks while delivering an excellent customer experience. You will handle routine transactions and support patrons across locations.

The role requires basic clerical skills, ability to follow procedures, and strong communication with customers and staff. Evening and weekend shifts are included, with a pay rate of $22.48 per hour.

Qualifications

• High School Diploma or approved High School Equivalency Certificate.
• Some knowledge of clerical methods and practices, and the use of office equipment.
• Ability to understand, remember, and carry out oral and written directions.
• Ability to communicate courteously and clearly with customers and staff.
• Ability to learn routine operations of computer equipment.
• Knowledge of Windows environment, basic typing and mouse operation, use of email and standard office computer programs.

Responsibilities

• Charging/renewing/discharging materials in an automated system.
• Entering and updating library cards in an automated system.
• Handling issues with overdues and other account information.
• Handling money through accepting fees.
• Handling incoming reserves and pulling expired holds.
• Answering the phone and responding to directional questions.
• Prioritizing customer service.
• Understanding and following established library policy and procedures.

Skills

Customer service

Following directions

Education

High School Diploma/HS Equivalency

Tools

Windows environment

Typing

Email

Job description

Piscataway Public Library seeks a friendly Supervising Library Assistant for User Services to perform circulation and service tasks while delivering an excellent customer experience. You will handle routine transactions and support patrons across locations.

The role requires basic clerical skills, ability to follow procedures, and strong communication with customers and staff. Evening and weekend shifts are included, with a pay rate of $22.48 per hour.