Part Time Junior Library Assistant

Piscataway Public Library; Piscataway Township (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Piscataway Public Library seeks a friendly Supervising Library Assistant for User Services to perform circulation and service tasks while delivering an excellent customer experience. You will handle routine transactions and support patrons across locations.

The role requires basic clerical skills, ability to follow procedures, and strong communication with customers and staff. Evening and weekend shifts are included, with a pay rate of $22.48 per hour.

Qualifications

• High School Diploma or approved High School Equivalency Certificate.
• Some knowledge of clerical methods and practices, and the use of office equipment.
• Ability to understand, remember, and carry out oral and written directions.
• Ability to communicate courteously and clearly with customers and staff.
• Ability to learn routine operations of computer equipment.
• Knowledge of Windows environment, basic typing and mouse operation, use of email and standard office computer programs.

Responsibilities

• Charging/renewing/discharging materials in an automated system.
• Entering and updating library cards in an automated system.
• Handling issues with overdues and other account information.
• Handling money through accepting fees.
• Handling incoming reserves and pulling expired holds.
• Answering the phone and responding to directional questions.
• Prioritizing customer service.
• Understanding and following established library policy and procedures.

Skills

Customer service

Following directions

Education

High School Diploma/HS Equivalency

Tools

Windows environment

Typing

Email

Job description

Under the direction of the Supervising Library Assistant for User Services, Performs a variety of circulation and service related functions as well as providing an excellent customer experience.

Responsibilities

• Charging/renewing/discharging materials in an automated system
• Entering and updating library cards in an automated system
• Handling issues with overdues and other account information
• Handling money through accepting fees
• Handling incoming reserves and pulling expired holds
• Answering the phone and responding to directional questions
• Prioritizing customer service
• Understanding and following established library policy and procedures

Minimum requirements

• High School Diploma or possession of an approved High School Equivalency Certificate
• Some knowledge of clerical methods and practices, and the use of office equipment
• Ability to understand, remember, and carry out oral and written directions
• Ability to communicate courteously and clearly with customers and staff
• Ability to learn routine operations of computer equipment
• Knowledge of Windows environment, basic typing and mouse operation, use of email and standard office computer programs

Physical requirements

• The ability to stand, sit, walk, and stoop in provision of library service
• The ability to handle, reach for and carry materials up to 20 lbs.
• Dexterity to operate keyboards and other office equipment
• Visual acuity to read print and computer screens
• Vocal ability to communicate clearly and courteously with customers, co-workers and groups outside the library
• The ability to write clearly and effectively
• Hearing to perceive information at normal spoken word levels
• The ability to travel between libraries

Schedule

Up to 12 hours per week including a minimum of two evenings (5-9pm) and rotating shifts on Saturdays and Sundays.

Compensation

$22.48 per hour

Notices

• The successful candidate must comply with the "New Jersey First Act"
• All Piscataway Township employees over 18 are subject to the successful completion of a 3-month performance evaluation period
• Offers of employment will be conditional pending the completion of a criminal background check and drug screening as part of our pre-employment procedures
• Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
• Piscataway Public Library is an Equal Opportunity Employer

About Piscataway Public Library

Piscataway Township has a richly diverse population of over 60,000 and is located in Middlesex County, NJ. Piscataway Public Library is a statewide leader in public library service and emphasizes community engagement. Piscataway Public Library nurtures professional development, leadership, and innovation.