Part-Time Library Assistant: Front Desk & Circulation

Chester County Library System; Chester Springs (PA); On-site; USD 22,000 - 25,000; Part time

Job summary

The Henrietta Hankin Branch Library is seeking a Part Time Library Assistant to perform Circulation procedures and ensure quality customer service for library materials flow. The role requires following library policies and maintaining high customer service standards.

Responsibilities include front line assistance, handling general account issues and assisting reference and youth services librarians with programming.

Qualifications

• Excellent organizational and verbal communication skills.
• Ability to handle stressful situations and customer complaints.
• Proficiency with basic PC applications including internet, email, and Microsoft Office.

Responsibilities

• Provide front line customer service and handle general account issues, complaints, grievances, delinquent accounts, and accounts in collection.
• Assist reference and youth services librarians with programming.

Skills

Organizational skills

Verbal communication

Customer service

Public service

Stress management

Flexibility

Tools

Microsoft Office

PC proficiency

Internet

Job description

The Henrietta Hankin Branch Library is seeking a Part Time Library Assistant to perform Circulation procedures and ensure quality customer service for library materials flow. The role requires following library policies and maintaining high customer service standards.

Responsibilities include front line assistance, handling general account issues and assisting reference and youth services librarians with programming.