Part-Time Library Assistant — Customer-Focused & Flexible Hours

sjudlis; Stamford (CT); On-site; USD 40,000 - 51,000; Full time

Job summary

The Ferguson Library is seeking a customer-focused individual to provide borrower’s services at the busy Harry Bennett Branch. The successful candidate will have outstanding customer service skills, the ability to communicate effectively, and knowledge of the library’s services and collections, especially popular and best-selling titles.

The position requires the ability to work collaboratively with colleagues within and across departments.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Exceptional customer service skills and a friendly, approachable demeanor.
• Basic computer proficiency.
• Ability to follow library policies and procedures accurately.
• Detail-oriented and organized.
• Previous library or customer service experience is a plus.
• Availability to work nights and weekends.

Responsibilities

• Provide borrower’s services at the busy Harry Bennett Branch.
• Communicate effectively with patrons and colleagues.
• Assist patrons with locating services and collections, including popular and best‑selling titles.
• Collaborate with colleagues across departments to ensure smooth operations.

Skills

Interpersonal skills

Communication skills

Customer service

Detail-oriented

Team collaboration

Policy adherence

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Job description

The Ferguson Library is seeking a customer-focused individual to provide borrower’s services at the busy Harry Bennett Branch. The successful candidate will have outstanding customer service skills, the ability to communicate effectively, and knowledge of the library’s services and collections, especially popular and best-selling titles.

The position requires the ability to work collaboratively with colleagues within and across departments.