Part-Time Library Assistant - Customer-Focused

Town of Natick; Natick (MA); On-site; USD 23,000 - 26,000; Part time

Job summary

The Bacon Free Library in Natick, MA is accepting applications for a Library Assistant (part-time). The role involves assisting patrons in person and by phone, delivering friendly customer service and accurate information.

The ideal candidate will have strong communication and interpersonal skills, be detail oriented, and able to work well in a team. Previous library experience or bilingual abilities are a plus, and Sierra ILS knowledge is preferred but not required.

Qualifications

• Strong customer service background with excellent communication and interpersonal skills.
• Be detail oriented and able to work well in a team.
• Bilingual abilities and knowledge of Sierra ILS software preferred, but not required.

Responsibilities

• Help patrons access library services in-person and over the phone.
• Provide accurate information and friendly assistance to customers.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Team player

Tools

Sierra ILS

Job description

The Bacon Free Library in Natick, MA is accepting applications for a Library Assistant (part-time). The role involves assisting patrons in person and by phone, delivering friendly customer service and accurate information.

The ideal candidate will have strong communication and interpersonal skills, be detail oriented, and able to work well in a team. Previous library experience or bilingual abilities are a plus, and Sierra ILS knowledge is preferred but not required.