Part-Time Key Holder: Lead Customer Experience + Discount

PetPeople; Naples (FL); On-site; USD 20,664 - 28,929; Part time

Benefits offered by this job

Competitive compensation

Great associate discount

Job summary

A pet retail supply store is seeking a Key Holder for a part-time role in Naples, FL. This position involves providing exceptional customer service, maintaining product knowledge, and acting as Manager-On-Duty in the absence of senior staff. Ideal candidates will have previous retail experience, a love for pets, and strong communication skills. Competitive compensation and associate discount are offered. Join a passionate team dedicated to pet health and customer education.

Qualifications

• A love of pets and genuine interest in animal nutrition and welfare.
• Previous retail experience as a Key Holder/Lead.
• Ability to act with honesty, integrity, and fairness.

Responsibilities

• Ensure outstanding customer service by engaging customers and understanding their needs.
• Maintain product knowledge and keep updated with new releases.
• Perform general housekeeping and manage store organization.
• Handle customer service issues and escalate as necessary.
• Carry out supervisory responsibilities as needed.

Skills

Customer service

Communication

Problem solving

Animal nutrition knowledge

Multi-tasking

Energy and enthusiasm

Job description

A pet retail supply store is seeking a Key Holder for a part-time role in Naples, FL. This position involves providing exceptional customer service, maintaining product knowledge, and acting as Manager-On-Duty in the absence of senior staff. Ideal candidates will have previous retail experience, a love for pets, and strong communication skills. Competitive compensation and associate discount are offered. Join a passionate team dedicated to pet health and customer education.