Part-Time IT Services Specialist

Doc PersonalBeratung GmbH; Rock Hill (SC); On-site; USD 22,000 - 33,000; Part time

Job summary

York Technical College in South Carolina is seeking an IT Services Specialist I - Part-Time to provide frontline technical support across campuses. The role installs and maintains PC hardware, software, and classroom technology for employees, labs, classrooms, and testing centers, and supports web meetings and video conferencing.

You will resolve issues escalated from the Help Desk, assist end users in using technology, participate in IT projects, and support events such as orientations and

Qualifications

• High school diploma and experience working with PCs and related technology.

Responsibilities

• Installs and maintains PC hardware, software, and peripherals for employees, labs, classrooms, and testing centers.
• Provides network support from device to patch panel using documented procedures.
• Supports technology in classrooms, including projectors, displays, and document cameras; supports web meetings/video conferencing.
• Resolves issues escalated from the Help Desk and assists end users in utilizing technology.
• Provides support for special events and IT-related projects.
• Other duties as assigned.

Skills

PC hardware

PC software

Printers

Scanners

IP phones

Network support

Imaging PCs

Encryption tools

Web meetings/video conf

Education

High school diploma

Tools

Imaging software

Encryption tools

Video conferencing software

Job description

York Technical College, a member of the South Carolina Technical and Comprehensive Education System, is a public, two-year institution of higher education that offers a variety of associate degrees, diplomas, and certificates. Through maximizing student success, the College seeks to contribute to the economic growth and development of York, Lancaster, and Chester counties and of the State.

IT Services Specialist I - Part-Time

• Installs and maintains PC hardware, software, and peripherals (printers, scanners, ip phones, etc.) for employees, labs, classrooms, and testing centers. Provides network support from device to patch panel. This will entail utilizing various hardware/software tools to deploy pc images, inventory PCs, update PCs, and encrypt PCs. Follow documented procedures.
• Installs and maintains technology specific to classrooms, including projectors, large screen displays, and document cameras. Provide support for web meetings / video conferencing.
• Resolves issues escalated from the Help Desk, including assisting end users in utilizing technology at York Technical College. May include providing coverage on Help Desk.
• Provides technical support to special events, such as new student orientations and technology fairs. Participates in IT related projects.
• Other duties as assigned.

Qualifications

• High school diploma and experience working with PCs and related technology, whether it be as part of college class work or at a job related to supporting technology/PCs.

Applicants indicating degree(s) on the application may be required to provide unofficial copies of transcripts in the application process and official transcript upon hire.