Part-Time IT Help Desk Technician - Flexible Hours

Parking Network BV; Austin (TX); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

401(k) with company match

Paid holidays, PTO and sick leave

Flexible work environment

Growth opportunities

Job summary

Flash is hiring a part-time IT Help Desk Technician at the Austin HQ. You’ll support onboarding, device imaging, and daily IT operations to keep hardware, cloud tools, and workflows running smoothly.

Work flexibly 24–29 hours per week in a fast-paced environment with opportunities to grow. You’ll work with Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365 across Windows, Mac, and iPad devices, providing customer-focused service and hands-on problem solving.

Qualifications

• Experience imaging and deploying devices (Windows/Mac environments).
• Familiarity with cloud-based IT systems and identity management tools.
• Experience supporting a mixed-device environment (Windows, macOS, iOS).
• Knowledge of IT asset management and lifecycle processes.

Responsibilities

• Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software.
• Image, deploy, and configure new devices for employees.
• Handle IT asset logistics via ticketing system (shipping/receiving equipment domestically and internationally).
• Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365.
• Provide support for Windows machines, MacBooks, and iPads.
• Decommission out-of-warranty equipment and coordinate recycling efforts.

Skills

Imaging & deployment

Cloud-based IT systems

End-user support (Windows/macOS/iOS)

IT asset management

Ticketing systems

Strong communication

Education

High School Diploma

Tools

Google Workspace

JumpCloud

Slack

Jira

Confluence

Microsoft 365

Job description

Flash is hiring a part-time IT Help Desk Technician at the Austin HQ. You’ll support onboarding, device imaging, and daily IT operations to keep hardware, cloud tools, and workflows running smoothly.

Work flexibly 24–29 hours per week in a fast-paced environment with opportunities to grow. You’ll work with Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365 across Windows, Mac, and iPad devices, providing customer-focused service and hands-on problem solving.