Part-Time IT Help Desk Tech — Flexible Hours & Growth

FlashParking

Austin (TX)

On-site

USD 28,000 - 34,000

Part time

14 days+

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Benefits offered by this job

401(k) with company match

Paid holidays / PTO

Flexible work environment

Growth opportunities

Job summary

FlashParking is seeking a part-time IT Help Desk Technician in Austin to support end-user devices and internal tools. You’ll image, deploy, and configure devices, manage onboarding/offboarding, and handle IT asset logistics across locations.

The role emphasizes customer-focused service and independent problem solving. Bring experience with Windows, Mac, iOS, and cloud tools like Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365.

Qualifications

High School Diploma or equivalent.
Experience in IT help desk or end-user support preferred.
Ability to lift up to 25 lbs.
Reliable transportation to the main office and occasional travel to a warehouse.
Flexible schedule.

Responsibilities

Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software.
Image, deploy, and configure new devices for employees.
Handle IT asset logistics via ticketing system (shipping/receiving equipment domestically and internationally).
Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365.
Provide support for Windows machines, MacBooks, and iPads.
Decommission out-of-warranty equipment and coordinate recycling efforts.
Partner with vendors for warranty-related hardware support.
Maintain and manage IT inventory, including tracking assets and stock levels.
Keep asset management systems up to date to support budgeting, refresh cycles, and audits.
Assist the IT team with ongoing and new projects.