Part-Time IT Help Desk Intern — Student Tech Support

Paisboa; Wyndmoor (PA); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Mentorship

Hands-on tech exposure

Flexible scheduling

Job summary

La Salle College High School is seeking a dependable, customer-focused college student to join the Office of Information Technology as a Part-Time Help Desk Intern. This role supports students, teachers, staff, and parents with day-to-day technology issues and gains hands-on experience in an educational setting.

The intern will learn troubleshooting, customer service, and basic system administration while assisting with technology deployments and school projects, with a schedule that adapts to

Qualifications

• Currently enrolled in college pursuing IT/CS/related field.
• Basic knowledge of Windows and Microsoft Office.
• Strong problem-solving and communication skills.
• Friendly, patient, and professional customer service attitude.
• Ability to work independently and as part of a team.
• Reliable transportation and punctual attendance.

Responsibilities

• Provide first-level technical support for students, faculty, and staff.
• Troubleshoot basic hardware, software, printer, and network connectivity issues.
• Set up, image, and deploy laptops, desktops, and other devices.
• Assist with user account setup, password resets, and basic system administration tasks.
• Document support requests and resolutions in the help desk ticketing system.
• Install software updates and perform routine maintenance on school technology.
• Help maintain inventory of computers, peripherals, and technology equipment.
• Escalate complex technical issues to senior IT staff when appropriate.
• Assist with technology projects and classroom technology deployments as needed.

Skills

Windows basics

Microsoft Office

Problem solving

Communication

Customer service

Independent work

Punctual attendance

Education

Enrolled in college pursuing IT/CS/related field

Tools

Microsoft 365

Active Directory

Chromebook/Windows/Apple device support

Job description

La Salle College High School is seeking a dependable, customer-focused college student to join the Office of Information Technology as a Part-Time Help Desk Intern. This role supports students, teachers, staff, and parents with day-to-day technology issues and gains hands-on experience in an educational setting.

The intern will learn troubleshooting, customer service, and basic system administration while assisting with technology deployments and school projects, with a schedule that adapts to