Part-Time Insurance Customer Care Specialist - Growth

Planwithtyler; Birmingham (AL); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Company parties

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A reputable insurance agency in Birmingham, Alabama, is seeking a part-time Customer Service Representative to handle inquiries and assist with policy management. The ideal candidate should possess strong communication skills, attention to detail, and previous customer service experience. Responsibilities include answering customer questions, processing claims, and identifying product needs. This position offers a compensation of $20.00 per hour and opportunities for advancement and professional development.

Qualifications

• Strong communication skills and a genuine, helpful attitude.
• Detail-oriented with the ability to multitask without losing accuracy.
• Prior customer service experience preferred, particularly in insurance.

Responsibilities

• Answer customer questions and provide policy information.
• Assist with policy changes, renewals, and updates.
• Process claims and follow up until the customer is fully taken care of.
• Keep records accurate and up to date after every interaction.
• Identify additional needs and help introduce customers to new product lines.
• Support additional needs during customer conversations.

Skills

Strong communication skills

Helpful attitude

Detail-oriented

Ability to multitask

Customer service experience

Job description

A reputable insurance agency in Birmingham, Alabama, is seeking a part-time Customer Service Representative to handle inquiries and assist with policy management. The ideal candidate should possess strong communication skills, attention to detail, and previous customer service experience. Responsibilities include answering customer questions, processing claims, and identifying product needs. This position offers a compensation of $20.00 per hour and opportunities for advancement and professional development.