Insurance Customer Service Rep | Growth & PTO

Mysmalltownagent; Alabama; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary ($35,000-$50,000)

Paid time off (vacation and personal/sick days)

Potential matched Simple IRA retirement plan

Growth potential/Opportunity for advancement

Valuable experience

Job summary

Mysmalltownagent seeks a Customer Service Representative for their Livingston, AL office. The role involves building customer relationships and providing exceptional service regarding insurance inquiries, eligibility, and claims.

Key qualifications include excellent communication, problem-solving skills, and the ability to obtain necessary insurance licenses. This full-time position offers a salary range of $35,000 to $50,000 with benefits and growth opportunities.

Qualifications

• Excellent communication skills – written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and able to work in a team environment.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills – written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property/Casualty and Life/Health license (must be able to obtain)

Job description

Mysmalltownagent seeks a Customer Service Representative for their Livingston, AL office. The role involves building customer relationships and providing exceptional service regarding insurance inquiries, eligibility, and claims.

Key qualifications include excellent communication, problem-solving skills, and the ability to obtain necessary insurance licenses. This full-time position offers a salary range of $35,000 to $50,000 with benefits and growth opportunities.