Part-Time Installer & Trainer for Hearing-Assist Tech

Sorenson Communications, LLC; Billings (MT); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Mileage reimbursement

Tablet provided

Phone provided

401k match with immediate vesting

TeleDoc

Dental/Orthodontia and Vision

Employee Assistance Program

Engaged Employee Resource Groups

Career development opportunities

Job summary

Sorenson Communications, LLC's CaptionCall team is seeking a part-time installer/trainer who cares about helping people with hearing loss communicate with the world. This hands-on role installs CaptionCall phones in customers' homes and trains them to use the features with confidence.

The position offers an hourly pay range with additional per-install bonuses, mileage reimbursement, and a benefits package including 401(k) with company match.

Qualifications

• Ability to effectively communicate in English through reading, writing, speaking, and listening.
• Ability to drive and travel as needed.
• Must be reliable, organized and punctual.
• Must be able to work independently.
• Experience working with senior citizens.
• Basic computer knowledge and experience.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers’ homes.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Assist with lead generation activities as needed.
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
• Meet or exceed Install/Trainer goals and complete service calls as assigned.
• Accurately maintain customer records and submit invoices.

Skills

English communication

Driving

Reliability

Independence

Senior citizens experience

Basic computer skills

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC's CaptionCall team is seeking a part-time installer/trainer who cares about helping people with hearing loss communicate with the world. This hands-on role installs CaptionCall phones in customers' homes and trains them to use the features with confidence.

The position offers an hourly pay range with additional per-install bonuses, mileage reimbursement, and a benefits package including 401(k) with company match.