Part-Time Information Center Representative II

State of Vermont; Lyndon (VT); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Health benefits

Retirement plan

Paid holidays

Vacation days

Job summary

The State of Vermont Information Center Division seeks a motivated part-time Information Center Representative II to greet visitors, provide information, and support daily operations at Lyndonville and Derby Line centers. The position requires customer service experience and physical tasks, including occasional heavy lifting, with evening and weekend shifts a must.

Located at Lyndonville I-91 Southbound and Derby Line Welcome Center, the role offers state benefits and a total compensation

Qualifications

• One year or more of customer service experience.
• Ability to read and write.
• Ability to read maps and complete internet searches.
• Familiarity with Microsoft Office, including Word and Outlook e-mail.
• Experience in tourism, hospitality, recreation, marketing, public relations, or related field.

Responsibilities

• Greet visitors and provide information at Lyndonville and Derby Line centers.
• Read maps, perform internet searches, and maintain records.
• Custodial tasks including cleaning restrooms, mopping, and snow removal.
• Work evenings and weekends; capable of lifting up to 50 pounds.

Skills

Customer service

Reading maps

Internet searches

MS Office

Tourism experience

Public relations

Tools

MS Office

Job description

Title: Part-Time Information Center Representative II

Application Deadline Date: 10/20/2026

Department: Buildings & General Services

Location: Lyndonville, VT, US

Position Type: Permanent

Schedule Type: Part-Time

Minimum Salary: $19.27

Maximum Salary: $29.77

Overview

The State of Vermont Information Center Division is seeking a motivated, self-starting individual with strong interpersonal skills and a desire to promote Vermont and welcome visitors to our State. This position will be located at the Lyndonville Information Center and the Derby Line Welcome Center which together hosts 100,000+ visitors annually.

Duties include a combination of customer service tasks involving greeting and providing information to visitors, map reading, and record keeping. This position also requires custodial tasks such as hourly cleaning of the rest rooms, mopping, snow removal (including shoveling and/or use of snowblower) and the ability to lift up to 50 pounds. Candidate must also possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently, highly motivated and task oriented, and possess attention to detail.

We have one permanent part-time position (32 hours per week) located on Interstate 91 Southbound. Evenings, weekends, and holidays are a must. This is a classified position in state government that includes health benefits, such as retirement, vacation days, and health care insurance. Weekend shift differential as well.

Position schedule is as follows:

• Lyndonville Information Center I-91 Southbound - Fridays and Saturdays 10:00am - 6:00pm
• Derby Line Welcome Center I-91 Southbound - Sundays and Mondays 10:00am - 6:00pm

Who May Apply

This position, Part-Time Information Center Representative II (Job Requisition #55859), is open to all State employees and external applicants.

Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather, and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.

Minimum Qualifications

One (1) year or more of work experience that includes customer service.

Preferred Qualifications

Ability to read and write.

Ability to read maps and complete internet searches.

Familiarity with Microsoft Office, including Word and Outlook e-mail.

Experience in tourism, hospitality, recreation, marketing, public relations, or related field.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.