Part-Time In-Store Electronics Repair Technician

Best Buy; Pensacola (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy’s Geek Squad Advanced Repair Technician (Agent) at our Pensacola store provides technology support, diagnosing and repairing computers and devices while delivering excellent customer experiences. You’ll listen to needs and collaborate with other Geek Squad Agents to resolve issues.

You’ll follow procedures to troubleshoot, perform repairs, and stay current with certifications. The role supports a flexible schedule including holidays and weekends in a dynamic retail environment.

Qualifications

• 6 months of experience diagnosing, troubleshooting or repairing technology products.
• Experience actively using and learning about consumer electronics.
• Ability to work a flexible schedule including holidays, nights and weekends.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
• Maintain knowledge, skillsets and certifications through training courses.

Skills

Troubleshooting

Consumer electronics

Flexible schedule

Job description

Best Buy’s Geek Squad Advanced Repair Technician (Agent) at our Pensacola store provides technology support, diagnosing and repairing computers and devices while delivering excellent customer experiences. You’ll listen to needs and collaborate with other Geek Squad Agents to resolve issues.

You’ll follow procedures to troubleshoot, perform repairs, and stay current with certifications. The role supports a flexible schedule including holidays and weekends in a dynamic retail environment.