Part-Time Home Improvement Sales & Customer Care

Lowe's Companies, Inc.; Tappahannock (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Associate discount

Track to the Trades

Job summary

Lowe's is looking for a Customer Service Associate in Virginia to warmly welcome customers, help them locate products, and ensure a smooth shopping experience. You may assist across departments, stock shelves, process orders, and participate in cross-functional training to deliver outstanding service.

Strong communication and basic math are required; the role may involve standing for long periods and lifting up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech proficiency

Numeracy

Physical stamina

Lifting ability

Tools

Smartphones

Tablets

Job description

Lowe's is looking for a Customer Service Associate in Virginia to warmly welcome customers, help them locate products, and ensure a smooth shopping experience. You may assist across departments, stock shelves, process orders, and participate in cross-functional training to deliver outstanding service.

Strong communication and basic math are required; the role may involve standing for long periods and lifting up to 25 pounds.