Part-Time Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; New Philadelphia (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New Philadelphia, OH. You will welcome customers, help them find products, and ensure their needs are met as you assist across departments.

The role emphasizes friendly service, product knowledge, and efficient checkout processes. Applicants may be asked to perform light stocking and stand for portions of the shift in a dynamic home improvement store environment.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (e.g., smartphones and tablets).
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare department merchandise (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Math basics

Stamina/standing

Lifting capability

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New Philadelphia, OH. You will welcome customers, help them find products, and ensure their needs are met as you assist across departments.

The role emphasizes friendly service, product knowledge, and efficient checkout processes. Applicants may be asked to perform light stocking and stand for portions of the shift in a dynamic home improvement store environment.