Part-Time Healthcare Front Desk Secretary

Community Service Board of Middle Georgia; Montgomery (AL); On-site; USD 28,000 - 38,000; Part time

Benefits offered by this job

Generous Paid-Time Off Policy withFlex

401(k) Plan with Company Match

Short- & Long-Term Disability Plans

Employee Assistance Program (EAP)

Paid Training Time

Opportunities for Career Growth & Adv

Paid Lunch Breaks

So Much More!

Job summary

The Community Service Board of Middle Georgia is seeking a dedicated Secretary to join our Montgomery County site. This is a very busy environment that requires excellent organizational skills, outstanding customer service, and the ability to multitask in a healthcare setting.

You will greet patients, check them in, answer calls, schedule appointments, verify insurance, and handle co-pays as needed. Proficiency with Microsoft 365 and strong written and verbal communication are essential for

Qualifications

• High School Diploma or GED required.
• Valid Georgia Driver’s License.
• Strong verbal and written communication skills.
• Interpersonal skills and the ability to work with diverse communities.
• Ability to work independently and with others.
• Experience with Microsoft 365 Office products.
• Organize, prioritize and meet deadlines.

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others.
• Completing patient check-ins within a timely manner.
• Answers phone calls politely throughout the day, assisting patients and callers with all needs/requests.
• Assists in scheduling appointments for patients and rescheduling in the event of a cancellation.
• Completing insurance verifications promptly and accurately.
• Ensures all authorizations are completed as needed.
• Advises and collects patient co-payments when required.
• Answering all patient inquiries and directing additional needs to the appropriate parties.
• All other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Organization

Prioritization

Independence

Customer service

Education

High School Diploma or GED

Tools

Microsoft 365 Office

Job description

The Community Service Board of Middle Georgia is seeking a dedicated Secretary to join our Montgomery County site. This is a very busy environment that requires excellent organizational skills, outstanding customer service, and the ability to multitask in a healthcare setting.

You will greet patients, check them in, answer calls, schedule appointments, verify insurance, and handle co-pays as needed. Proficiency with Microsoft 365 and strong written and verbal communication are essential for