Part-Time Health Center Specialist

Planned Parenthood; Washington (District of Columbia); On-site; USD 38,000 - 50,000; Full time

Job summary

Planned Parenthood of Metropolitan Washington, DC (PPMW) is seeking a Front Desk/Clinical Assistant to serve as the first contact for clients, manage reception duties, handle payments, and coordinate with clinicians to ensure efficient, high-quality reproductive health services. The role emphasizes HIPAA privacy, customer service, and accurate documentation.

The position involves maintaining a clean, organized clinic environment, supporting multiple clinical functions, and guiding patients

Qualifications

• Experience delivering high-quality customer service in a health-care setting.
• Ability to manage front desk duties and patient flow efficiently.
• Familiarity with HIPAA privacy rules and medical records documentation.

Responsibilities

• Greet clients and visitors professionally and manage reception.
• Process payments and maintain cash drawer and deposits.
• Maintain inventory of clinic supplies and coordinate with Center Manager.
• Assist in family planning/primary care workflows alongside clinicians.
• Document patient interactions and schedule follow-up appointments.
• Ensure informed consent and patient education forms are completed.
• Support lab and exam room setup and sanitation.

Skills

Customer service

Front desk

Reception

HIPAA privacy

Inventory management

Cash handling

Education

High school diploma or equivalent

Medical assistant certification preferred

Job description

Planned Parenthood of Metropolitan Washington, DC (PPMW) is seeking a Front Desk/Clinical Assistant to serve as the first contact for clients, manage reception duties, handle payments, and coordinate with clinicians to ensure efficient, high-quality reproductive health services. The role emphasizes HIPAA privacy, customer service, and accurate documentation.

The position involves maintaining a clean, organized clinic environment, supporting multiple clinical functions, and guiding patients