Patient Care & Front Desk Specialist

Planned Parenthood South Atlantic; City of Schenectady (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

PTO and holidays

Medical, dental, and vision coverage

HSA/FSA reimbursement

Job summary

Planned Parenthood of Greater New York (PPGNY) is seeking a Patient Care Assistant to join a multidisciplinary clinic team. You will handle front desk duties, patient intake, and education on sexual and reproductive health while using the electronic health record.

This role combines administrative responsibilities with clinical support, including insurance verification, appointment scheduling, and coordinating the flow of visits.

Qualifications

• High school diploma or GED required.
• Experience with electronic health records preferred.
• BLS certification preferred.

Responsibilities

• Greet patients and collect demographics and billing information.
• Verify insurance and collect co-pays as applicable.
• Schedule appointments and triage patient calls.
• Maintain front desk area and waiting room.
• Ensure accurate documentation in the EHR and support clinic workflow.

Skills

Customer service

Communication

Teamwork

HIPAA compliance

Education

High school diploma/GED

Tools

Electronic health record

Job description

Planned Parenthood of Greater New York (PPGNY) is seeking a Patient Care Assistant to join a multidisciplinary clinic team. You will handle front desk duties, patient intake, and education on sexual and reproductive health while using the electronic health record.

This role combines administrative responsibilities with clinical support, including insurance verification, appointment scheduling, and coordinating the flow of visits.