Part Time Guest Service Associate

Frost Bake Shop; Lakeland (TN); On-site; USD 15,000 - 19,000; Part time

Job summary

Frost Bake Shop in Lakeland, TN is seeking a friendly Part Time Guest Service Associate to help guests, ring up orders, and keep the shop welcoming. This role offers weekend and holiday shifts with 15–25 hours per week and a pay rate of $11.00–$13.50 per hour.

You will greet customers, answer questions, handle payments, stock displays, assist with packaging and light inventory, and support teammates in a cozy family bakery environment.

Qualifications

• A friendly, positive attitude and love for customer service.
• Strong attention to detail and accuracy.
• Ability to stay organized and multitask in a fast-paced environment.
• Dependable and team-oriented mindset.
• Basic comfort using a POS system and standard technology.

Responsibilities

• Greet every guest with warmth and help create a positive, memorable experience.
• Answer phones and assist guests with product questions and orders.
• Accurately handle cash and credit card transactions.
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great.
• Assist with packaging and light inventory tasks.
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms.
• Jump in to help wherever needed—we're a team, and we support each other!

Tools

POS system

Job description

Description

Part Time Guest Service Associate – Frost Bake Shop

Join our family-owned bakery where great service and sweet treats go hand in hand!

About the Role:

We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.

Pay: $11.00-$13.50 per hour

What You'll Do:

• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed-we're a team, and we support each other!

What We're Looking For:

• A friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology

Schedule & Physical Requirements:

• Part-time hours 15-25 hours/week, including weekends and holidays
• Standing and walking for extended periods
• Frequent bending, reaching, and lifting (up to 50 lbs)
• Occasional time in a walk-in freezer (cold-weather gear provided)

Why You'll Love Working Here:

• Family-owned business with a supportive, respectful culture
• A welcoming team that values kindness, reliability, and teamwork
• A fun, positive environment surrounded by sweet treats every day

If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.

Full-Time/Part-Time Part-Time

Location Frost Lakeland

Position Part Time Guest Service Associate

Shift Various Shifts

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.