Part Time Guest Service Associate

Frost Bake Shop; Collierville (TN); On-site; USD 15,000 - 19,000; Part time

Job summary

Frost Bake Shop in Collierville, TN is seeking a Part-Time Guest Service Associate to greet guests, answer questions, and help keep the shop welcoming.

You will handle cash/credit, stock displays, assist with packaging, and support a small team in a fast-paced bakery environment.

This role offers flexible weekend hours and a friendly, family-owned culture where kindness and reliability are valued.

Qualifications

• Friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology

Responsibilities

• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed—we're a team, and we support each other!

Skills

Friendly attitude

Attention to detail

Organized multitasker

Team player

POS system basics

Tools

POS system

Job description

Part Time Guest Service Associate - Frost Bake Shop

Join our family-owned bakery where great service and sweet treats go hand in hand!

About the Role:

We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.

Pay:

$11.00-$13.50 per hour

What You'll Do:

• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed-we're a team, and we support each other!

What We're Looking For:

• A friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology

Schedule & Physical Requirements:

• Part-time hours 15-25 hours/week, including weekends and holidays
• Standing and walking for extended periods
• Frequent bending, reaching, and lifting (up to 50 lbs)
• Occasional time in a walk-in freezer (cold-weather gear provided)

Why You'll Love Working Here:

• Family-owned business with a supportive, respectful culture
• A welcoming team that values kindness, reliability, and teamwork
• A fun, positive environment surrounded by sweet treats every day

If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.