Part-Time Guest Experience Specialist

lululemon; San Marcos (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Retirement plan matching

Job summary

lululemon in San Marcos, TX is hiring an Educator to deliver world-class guest experiences and share top-quality product education. You will engage with guests, understand their needs, and guide purchases while upholding the brand's culture of inclusion and athletic wellbeing.

You'll move on the sales floor, collaborate with teammates, and support store operations. This role requires flexible availability, a passion for fitness, and strong communication in a busy luxury retail setting.

Qualifications

• Must be legally authorized to work in the country where the store is located
• Must be 18 years of age or older
• Must have proof of Right to Work and comply with local requirements (EMEA only)

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing omnichannel programs (e.g., buy online/pickup in store, phone sales) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self‑Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon in San Marcos, TX is hiring an Educator to deliver world-class guest experiences and share top-quality product education. You will engage with guests, understand their needs, and guide purchases while upholding the brand's culture of inclusion and athletic wellbeing.

You'll move on the sales floor, collaborate with teammates, and support store operations. This role requires flexible availability, a passion for fitness, and strong communication in a busy luxury retail setting.