Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Davenport (IA); On-site; USD 18,000 - 30,000; Full time

Job summary

Build-A-Bear Workshop is seeking a Bear Builder associate in Davenport, IA. You will help guests create personalized furry friends and ensure a memorable, enjoyable experience. The role emphasizes genuine enthusiasm for the brand, a warm atmosphere, and collaborative teamwork.

You will uphold brand standards, assist across store operations, and stay flexible to meet guest needs while delivering exceptional service.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating personalized furry friends.
• Actively engage with guests demonstrating enthusiasm for the brand.
• Create a warm, inclusive atmosphere for guests and ensure satisfaction.
• Uphold operational standards and brand guidelines for a seamless guest experience.
• Demonstrate strong team commitment and be dependable and helpful.

Skills

Guest service

Customer engagement

Team player

Flexibility

Calm under pressure

Education

High school diploma or GED

Associate’s degree (preferred)

Job description

Build-A-Bear Workshop is seeking a Bear Builder associate in Davenport, IA. You will help guests create personalized furry friends and ensure a memorable, enjoyable experience. The role emphasizes genuine enthusiasm for the brand, a warm atmosphere, and collaborative teamwork.

You will uphold brand standards, assist across store operations, and stay flexible to meet guest needs while delivering exceptional service.