Part-Time Guest Experience Specialist

Bass Pro Shops; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Paid holidays

401k plan

Job summary

Bass Pro Shops in Auburn Hills, MI is seeking a friendly Part-Time Greeter to welcome customers, promote programs, and assist with front-end duties. The role emphasizes a positive, approachable demeanor, adherence to dress code, and delivering an outstanding customer experience.

You will check in merchandise returns, assist visitors, share promotions, and help keep aisles tidy and safe. Regular walking and standing are required, with occasional lifting up to 50 pounds.

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greets all customers in a friendly and outgoing manner.
• Actively promotes programs including CLUB Membership and in-store promotions.
• Maintains entryway and surrounding work area clean, tidy and safe.
• Checks in customers’ merchandise for returns and manages visitor logs.
• Assists with firearm/weapons check-in with designated outfitter per SOP.

Skills

Customer service

Verbal communication

Attention to detail

Adaptability

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Auburn Hills, MI is seeking a friendly Part-Time Greeter to welcome customers, promote programs, and assist with front-end duties. The role emphasizes a positive, approachable demeanor, adherence to dress code, and delivering an outstanding customer experience.

You will check in merchandise returns, assist visitors, share promotions, and help keep aisles tidy and safe. Regular walking and standing are required, with occasional lifting up to 50 pounds.