Part-Time Guest Experience Server

Talking Stick Resort; Scottsdale (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Talking Stick Resort in Scottsdale is seeking a friendly server to join the Arena Poker Room on a part-time basis. You will take and relay orders, serve courses, and maintain hospitality standards across dining, lounge, showroom, and gaming areas.

The role requires a high school diploma or GED, prior serving experience, and working knowledge of POS systems. Training includes PCI compliance and Arizona liquor laws as part of ongoing requirements.

Qualifications

• High school diploma or GED required; previous serving experience required; related experience in a medium to high volume restaurant strongly preferred.
• Knowledge of Arizona State Liquor Laws - Title 4 required.
• Must have working knowledge using electronic point of sale (POS) systems.

Responsibilities

• Ensures excellent customer service for every guest, every time.
• Greets guests, presents menu, answers questions and makes suggestions regarding food and beverages.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Garnishes and decorates dishes prior to serving, if required.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Acts immediately on all customer comments to ensure that corrections are made.
• Totals bill and accepts payment or refers patron to cashier.
• Sets up and supplies the beverage area with clean glassware, utensils, condiments and paper supplies if necessary.
• Removes soiled glassware and utensils from table and counter tops.
• Makers coffee as needed.
• Adds ice and changes soft drink containers.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Responsible for renewal of Maricopa County Food Handlers Card.
• Ensures designated work areas, flatware, glasses, dinner ware and other items used to serve customers are free from hazards.
• Attends bi-annual Arizona state liquor law training.
• When performing bottle service, properly executed service according to mandated steps of service.
• Responsible for following PCI Compliance regulations to protect card holder data.

Skills

Customer service

Team player

Communication skills

Pleasant personality

Education

High school diploma or GED

Tools

POS systems

InfoGenesis

Job description

Talking Stick Resort in Scottsdale is seeking a friendly server to join the Arena Poker Room on a part-time basis. You will take and relay orders, serve courses, and maintain hospitality standards across dining, lounge, showroom, and gaming areas.

The role requires a high school diploma or GED, prior serving experience, and working knowledge of POS systems. Training includes PCI compliance and Arizona liquor laws as part of ongoing requirements.