Part-Time Guest Experience & Front Desk Specialist

L&E Opinions; Columbus (OH); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

L&E Research's Columbus facility seeks a part-time Client Services Representative to greet participants and support research sessions. You will manage front-desk duties, coordinate room setups, and assist with study logistics, ensuring a welcoming environment for clients and participants.

The role offers on-site, part-time hours (up to 30 per week) with flexible scheduling including some evenings and weekends.

Qualifications

• Friendly, professional, and genuinely good with people.
• Comfortable with shifting priorities and a fast pace.
• Ability to stand for long periods, move around the facility, and lift up to 25 lbs.

Responsibilities

• Welcome guests and make sure they feel taken care of from the moment they arrive.
• Set up rooms, A/V, food, and materials for upcoming research sessions.
• Reset spaces quickly between studies for the next group.
• Cover the front desk, answer phones, and direct visitors with a professional touch.
• Pitch in on recruiting, project support, or additional team needs as they come up.

Skills

People skills

Customer service

Communication

Adaptability

Professionalism

Tools

Microsoft Office (Word, Excel, Teams)

OneDrive

Job description

L&E Research's Columbus facility seeks a part-time Client Services Representative to greet participants and support research sessions. You will manage front-desk duties, coordinate room setups, and assist with study logistics, ensuring a welcoming environment for clients and participants.

The role offers on-site, part-time hours (up to 30 per week) with flexible scheduling including some evenings and weekends.