Part-Time Client Experience Specialist - On-Site

L&E Research; Cincinnati (OH); On-site; USD 18,000 - 23,000; Part time

Job summary

L&E Research in Cincinnati, OH is hiring a part-time Client Services Representative (CSR) to greet guests, set up spaces for sessions, and support front desk operations. You’ll help recruit and assist teams, with a friendly, professional presence for participants and clients.

Ideal candidates are customer-focused, flexible, and comfortable with MS Office and basic AI tools. This on-site role offers growth toward senior CSR and other departments within L&E Research.

Qualifications

• Customer-friendly, professional demeanor.
• Ability to work in a fast-paced environment.
• Valid driver’s license and reliable transportation.
• Willing to work flexible hours including evenings and weekends.
• Ability to stand for long periods and lift up to 25 lbs.
• Curious about new tools and technology, including AI.
• Experience in client services, hospitality, or admin support preferred.

Responsibilities

• Welcome guests and ensure they are well cared for from arrival.
• Set up rooms, A/V, food, and materials for research sessions.
• Reset spaces quickly between studies for the next group.
• Cover the front desk, answer phones, and direct visitors professionally.
• Assist with recruiting, project support, or other team needs as they arise.

Skills

Customer service

People skills

Communication

Professionalism

Flexibility

Multitasking

Stand for long periods

Lift up to 25 lbs

Tools

Microsoft Office

OneDrive

Job description

L&E Research in Cincinnati, OH is hiring a part-time Client Services Representative (CSR) to greet guests, set up spaces for sessions, and support front desk operations. You’ll help recruit and assist teams, with a friendly, professional presence for participants and clients.

Ideal candidates are customer-focused, flexible, and comfortable with MS Office and basic AI tools. This on-site role offers growth toward senior CSR and other departments within L&E Research.